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  • FAQ

    How should I wash my bamboo product(s)?

    • Wash in cold or warm water (30 degrees maximum).
    • For the best result, it is recommended by our suppliers that you use an enzymatic laundry liquid product, since some laundry powders do not dissolve very well in cold/warm temperature.
    • Do not bleach.
    • Separate colours from whites.
    • Do not tumble dry, or if needed, use very low speed and temperature.
    • Do not iron (they do not need it).

    What forms of payment do Bamboodha accept?

    We accept: Mastercard, Visa, PayPal and Direct Deposit.

    How do I know that my Credit Card information is secure?

    For security of your information, Bamboodha has partnered with GeoTrust®, who secures your data using Secure Sockets Layer (SSL).

    In lay mans terms, SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

    GeoTrust gives up to 256 bit-encryption to secure your transactions on our website, giving you absolute confidence in the safety of your transaction.

    I have a business and am interested in stocking your products, do you do wholesale prices?

    Yes, we do. We have a range of wholesale prices for different quantities. Please contact us for wholesale rates.

    What is OEKO-TEX 100 Standard?

    OEKO-TEX 100 Standard is a globally uniform testing and certification system for textile raw materials, intermediate and end products, at all stages of production. Its aim is to ensure products are free of harmful substances. Whenever possible,  Bamboodha uses manufacturers who are certified by this standard.

    Do Pandas go hungry if I buy a bamboo product?

    No, no need to be concerned! We asked this question ourselves, because we are animal lovers too. All our products are made from Bamboo Moso, a species of bamboo that Pandas do not use for food.

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